Every business depends on its customers so the main aim of a business owner is to meet the needs of customers and leave them satisfied with customer service as well as support and helpdesk services. Some customers would buy your product only once per promotion and others will sign up and become your loyal ones. So it’s up to you whether to reward your loyal customers and make them trust you more and more or just leave them alone, the choice is obvious.
Most marketing efforts are focused on making a customer purchase a product usually with the help of engaging evergreen one-time sales pitches, and they get the job done. But it’s essential to incline your marketing efforts at making your regular customers as satisfied as one-time ones. Those customers are sure to come back again and help you get your regular revenue. If your loyal customers need some help with using your product or service, allow them to get that help instantly and easily. See the following helpdesk and knowledgebase WordPress themes for your business.
Docfi – Documentation and Knowledge Base WordPress Theme
Docfi is a cutting-edge documentation WordPress theme designed to simplify the creation, organization, and sharing of documentation for your products, services, or projects. It comes integrated with the powerful BBPress forum plugin, offering a comprehensive solution for managing your support forums seamlessly.
With BBPress integration, Docfi allows you to create dedicated support forums for your users, enhancing community engagement and providing a platform for discussions and issue resolution. The theme is also optimized for search engines, ensuring your documentation ranks well in search results, making it easier for users to find the information they need.
Docfi is fully responsive and user-friendly, allowing access from any device. It supports customization of unlimited colors, fonts, layouts, and more, enabling you to create a unique and personalized website. Detailed documentation and support are included, with quick and fast support available 12 hours a day to assist with any issues.
Nioland – SaaS & Software Startup Tech WordPress Theme
Nioland is an App, SaaS, and Software Startup Tech Elementor WordPress Theme tailored for startups, finance, SaaS, language learning, project management, help desks, green tech, kids’ courses, live chat app software, digital businesses, and all modern technology and software development websites. Easy to set up, customizable, and designed with professionalism in mind, Nioland helps you create an impressive website in minutes. It provides everything needed to build an online profile for your business, including portfolio pages, blogs, testimonials, and personal profile pages.
Nioland comes with the powerful Elementor page builder. This advanced tool uses a drag-and-drop interface, allowing you to customize your pages on the front end with ease. The user-friendly, real-time customizer helps you design your website quickly and review the results instantly.
Additionally, Nioland incorporates popular Elementor add-ons, enhancing your ability to control content and layout more efficiently. These built-in add-ons make your work more convenient, comfortable, and faster than traditional methods. This makes Nioland the perfect choice for all software development and technology websites.
AMA – bbPress Forum WordPress Theme with Social Questions and Answers
AMA is a WordPress theme designed to integrate seamlessly with the bbPress plugin, enabling users to ask and answer questions in a social Q&A format. This theme fosters a community where users can share their knowledge and expertise, featuring a voting system that allows users to upvote or downvote questions and answers to highlight the most useful and relevant content.
Beyond its core Q&A functionality, AMA includes various features to create a vibrant and engaging community. These features enhance user interaction and participation, making it easy to build a thriving Q&A website.
The AMA WordPress theme, combined with bbPress and social Q&A capabilities, is an excellent choice for anyone looking to create a community-driven Q&A site. Its blend of social functionality, customization options, and support for multiple languages makes it a powerful and flexible platform for building such a site.
Taking bbPress to the next level, AMA includes special features that enhance user experience, such as forum subscription, private replies, resolved posts, closed support topics, total views count, and more. These features streamline the user experience, making managing and participating in forums smoother and more efficient.
DDoc – Documentation and Knowledgebase WordPress Theme
DDoc is a documentation and knowledgebase WordPress theme that comes with 3 homepage layouts with a convenient search form with sorting by categories, pre-defined layouts for docs, login and register pages, contact and 404 pages, forums, shop product and categories as well as blog templates.
The theme is powered by the Elementor front-end drag-and-drop page builder, Bootstrap framework options, Underscores framework, Contact Form 7 integrated, ACF Pro integrated, child theme, WPML multilingual plugin compatibility, RTL support, Google fonts, various types of font icons, and more features.
Whether you’re developing digital products, SaaS solutions, or similar offerings, organizing your product documentation in an informative and accessible format is crucial. The DDoc theme provides essential features and components to help you build a comprehensive product documentation website with ease.
With DDoc, users can avoid the hassle of building a documentation theme from scratch. It offers a sleek, modern design that enhances the usability and visual appeal of your documentation, making it both useful and attractive to visitors.
Pocco – bbPress Forum WordPress Theme
Pocco is a versatile bbPress Forum WordPress Theme designed to create an engaging and interactive online community. It offers a seamless experience for building forums, blogs, and business websites. Key features include:
Theme Customizer for easy personalization, Elementor and WPBakery Page Builder for design flexibility, and both onepage and multipage layouts. WooCommerce integration allows for effortless online store setup, while bbPress integration ensures seamless forum creation and management.
Pocco includes breadcrumbs for enhanced navigation, typography options for font customization, and extensive styling and color options. The header and footer customizer allows for unique design elements, and a built-in user login and register system ensures smooth user management. Multiple blog layouts present your content beautifully, and favicon options let you add a custom icon to your site.
Monetize your site with integrated advertisement options and enhance your social media presence with built-in options. Pocco is compatible with WPML and Polylang for multilingual sites and offers a 100% responsive design to look great on all devices. SEO-friendly and optimized for search engines, it also includes contact form integrations and MailChimp integration for growing your mailing list.
Docy – Premium Documentation, Knowledge base & LMS WordPress Theme with Forum
Docy is the ideal WordPress theme for creating comprehensive documentation, knowledge base, and LMS websites. Packed with features, Docy includes a help desk forum and seamless integration with popular plugins like Elementor, ACF Pro, WooCommerce, EazyDocs, Tutor LMS, and bbPress. It offers extensive customization options and a powerful drag-and-drop page builder for creating custom layouts.
With Docy, you can effortlessly create stunning websites featuring beautiful documentation and learning materials that your users will love. Its intuitive and user-friendly interface allows you to create impressive content without any coding knowledge.
Docy also includes bbPress Forum integration, enabling you to build a complete community around your website. This feature is perfect for answering customer queries, sharing ideas, building relationships, and improving customer service. Additionally, its SEO-friendly structure ensures that your website will rank well in search engine results.
Scisco – Questions and Answers WordPress Theme
Scisco is a questions and answers WordPress theme available with a number of features suited for a comprehensive Q&A website. It comes with a number of pre-made inner page layouts like Questions, Single Question, Categories, Activities, Ask a Question, Users, User Directory, User Profile, Job Directory, Blog with 2, 3, and 4 columns, Shop, Contact Us, and more.
The theme is fully powered by the Elementor front-end drag-and-drop page builder, comes compatible with WooCommerce shop functionality, Bootstrap framework options, featured questions, notification menu, like/dislike rating system, reputation points, best answer, user profile, comments, subscribers, flag (report), private questions & answers, upload attachments, email notifications, categories and tags, private message, follow user, user directory, verified members, and many more features.
Tessera – Knowledge Base & Support Forum WordPress Theme
Tessera is another subject-oriented WordPress theme that comes with 3 homepage layouts like a knowledge base, landing page, and support forum. It comes with a host of inner page templates like masonry and sidebar blogs, knowledge base, forum, shop, FAQ, FAQ – topic, single question, contact, and more custom ones to be created.
The theme is powered by the Elementor front-end drag-and-drop page builder, supports the bbPress forum plugin, Bootstrap framework options, WooCommerce shop functionality, live search, knowledge base custom post type with category and tag support, like/dislike rating system for the articles, social media sharing integrated, custom user role names and badges, solved topic and best answer, private reply, report content, quote replies, Awesome Support plugin, and many more features.
Docly – Documentation And Knowledge Base WordPress Theme with bbPress Helpdesk Forum
If you run a payment service, a freelance website, a content stock, or a marketplace, an extensive and informative helpdesk is especially required. Your visitors, customers, and applicants will always have some most frequent questions before or after signing up, before or after uploading their product, portfolio, CV, or submitting their ID, before or after receiving or sending payments, and so on. All of that should be collected in a knowledge base which will be a helping hand for your target visitors.
Docly is a documentation and knowledgebase WordPress theme with a bbPress-based helpdesk forum and 4 homepage layouts including cool and light knowledge base variants, helpdesk, and one-page documentation ones. The theme is based on the Elementor front-end drag-and-drop page builder and Underscores framework; comes compatible with Bootstrap framework options, pure dark mode, semantic coding, and many more features.
InfoCenter – Knowledge Base and Q/A WordPress Theme
No matter if you use a product of a certain brand, you order a service somewhere, use a website or an app, or you just live your life and discover new things, you are sure to come across some questions that occur in your head from time to time. There are websites that allow you to ask any question and add it in a few clicks to wait until someone publishes an answer. This is a kind of question-answer service that allows people to communicate and get a lot of new knowledge. You can also use such services to get an insight into fixing something, installing an app, reaching a certain location, and more.
InfoCenter is a perfect solution for building a questions-oriented website and gaining traffic and profit. The theme stands out from the crowd with its modern design, it is fully responsive so it works similarly well both on desktop and mobile devices. The theme comes with 3 main homepage layouts and a number of pre-defined inner pages in the pack. It includes an FAQ page, has the best answer choice and abuse report functionality, includes nice and strong widgets, a video option integrated, translation-ready support, and many more awesome features.
KnowHow – A Knowledge Base WordPress Theme
No matter you run a website, sell a digital product or run a social media site, there are often lots of questions that occur every time your customer starts to use your product or service. Of course, they can always contact your staff or make a call and ask to solve some definite problems they get. But this is a time-consuming task which is sure to make you spend a lot of time explaining the same thing to every new customer. Let your customers find their answers in a knowledge base or FAQ, this will help to save your time and effort.
This WordPress theme is a readymade design for a comprehensive knowledge base you can create for your enterprise. It includes a batch of categories with questions and boasts easy and intuitive navigation as well as a search field available. So a customer can quickly find a definite answer and find out what they need. The theme is responsive, SEO optimized, translation-ready, and feature-rich. It is exceptionally easy to install and customize.
Manual – Documentation, Knowledge Base & Education WordPress Theme
If you sell any digital product for instance a theme for a certain CMS, you are sure to know that this product is better to provide step-by-step documentation on how to properly set it up and edit. Of course, it may be very easy but a newbie is often uncertain of how to do it right. It’s always good to get ready for successful collaboration with your customers and leave them satisfied with your service, a comprehensive knowledge base is sure to come in handy.
This theme comes with a number of demos allowing the creation of a modern helpdesk, a forum, and even a shop or a business page. The theme supports attached files, targeted search, visitor stats, article feedback, RTL support for creating a multilingual website, and many more features. This theme is a great choice to provide instant answers to the most commonly used questions of your customers.
Knowledge Base – A WordPress Wiki Theme
As we know the Web is a kind of encyclopedia where we can find out anything we want to. But if a person wants to learn the information on a certain product or service they go to the official website of this product provider to get support. If there are some general questions that most of the customers often ask, it is better to create a knowledge base with the most frequently asked questions and reduce your efforts as well as save your time for providing individual live support for situations when it is not required.
This theme comes with bbPress plugin compatibility so it allows for creating support forum functionality with ease. It has an ajax based live search allowing a customer to find an answer to any question they may have. The theme comes with a responsive layout and it is fully SEO optimized so your helpdesk will be easily found by the search engines. The theme comes with 4 color skins, 3 homepage templates, 6 custom widgets, various shortcodes, and many more features.
TechDesk – Responsive Knowledge Base/FAQ Theme
Have you already experienced the efficiency of a helpdesk for your business? If not, then there’s no time to hesitate. If you provide any digital or offline product or you run a website like a stock or a marketplace for freelancers, then creating your helpdesk with an FAQ and knowledgebase is compulsory. You can either put questions into different categories or create any other type of quick sorting for your customers. You will also have to make a live search field to ease the process of finding an answer based on a keyword a customer enters.
No need to hire a developer and spend much money to create your functional and comprehensive helpdesk. Be sure to check out this readymade theme for WordPress and look through all of its features to make sure it is the right one for your needs. The theme is based on a sleek and intuitive responsive Bootstrap framework so it is a fully flexible and mobile-friendly theme. It includes 9 custom widgets, 5 widgetized areas, 5 post formats, unlimited homepage layouts, and customization possibilities. Check it out!
Lore – Elegant Knowledge Base WordPress Theme
All of us sometimes use Wiki and it really helps to find out the definition of a definite term in brief as well as read thorough information on it. This is a quick way to find out anything you want to know without browsing specific websites or spending time searching the term through a bunch of pages on the Web. You just enter a certain website and use a search field to find a definition for a certain term, everything is clear and easy to understand intuitively.
You can use this WP theme to create the same kind of website with exceptional simplicity. Use it to create knowledgebase articles, frequently asked questions sections, bbPress forums, standard posts, and much more. The theme comes with a number of ready page templates, balanced color schemes, clean semantic code, responsive design, retina graphics, translatable RTL support, and many more useful features. The theme is extremely easy to set up, it requires no coding knowledge to edit the pages and customize their structure thanks to an intuitive interface of the admin.
HelpDesk – WordPress Support Center Theme
Do you want your customer to feel confident and trust you? So if you sell a popular product, service or app, your customer may often get some questions while utilizing this product after purchase. It’s always great for a customer to be able to address a support center and find out the relevant information on their particular issue. It’s not possible to deal with all questions you receive especially if they are all alike. No need to answer every question individually if they are the same, it’s much easier to create an informative knowledge base where every customer can get an answer.
This comprehensive theme includes a few homepage templates and allows you to create your own support system without paying monthly fees. Save your money and time with this theme which is exceptionally simple to set up as well as very easy to edit and manage. This theme is available for creating a self-service knowledge base for your customers and visitors. It is also applicable for creating a bbPress forum to help people communicate and find out what they require. The theme includes ajax based live search for easier information finding and many more features.
TimeDesk – Responsive Knowledge Base FAQ WordPress Theme
No need to worry about your customers’ proper support even if you haven’t got enough staff to communicate with customers either by telephone or by email. Most of the frequently asked questions can be available in your dedicated help desk including all questions and answers that must occur in your customers’ minds. Always make it easy for a customer to get access to all information on a certain product or service you provide and make it in a simple and instant manner.
This is a great readymade design for creating a helpdesk, a support forum, or a knowledge base site with frequently asked questions and an opportunity to quickly search for answers. The theme has 10+ widgetized areas and 3 custom widgets so this means you can get an unlimited number of homepage layout combinations and edit them through a drag and drop widget organizer interface. Other notable features include support for high-resolution retina displays, a 100% responsive layout, and much more.
Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme
If we speak on a correct definition of a knowledge base, we would say it is used to optimize the collection and retrieval of information for a company or the general public. And this is true. Knowledgebase enables people to help themselves without contacting a customer support department when it comes to learning some basic data they can find in the FAQ section. If you organize a comprehensive and informative helpdesk, you will be able to save time, get fewer support emails, and get more happy customers.
This theme is going to be responsible for creating the visual side and functionality of your helpdesk. This is a ready design you can easily set up and customize to make it look like a full-fledged support page for your clients. You can add questions and ready answers into separate categories and you will get a usable search functionality to help your customers find anything they require. The features of the theme also include article voting, search and views analytics, a social sharing function, responsive design, and much more.
Flatbase – A Responsive Knowledge Base/Wiki Theme
When you work with your customers you can get very similar questions from each of them every single day. You answer a certain question and then you receive the same question from someone else again, and this situation can be repeated more and more. To simplify your future work, just collect the most frequently asked question and create a guide for people that will probably have the same questions when they start working with you. The best way to interact with your customers is to create a full-fledged knowledge base and keep calm.
This extensive WordPress theme is specifically designed for becoming a very helpful all-in-one solution for creating your most informative knowledge base for your current and future customers. You can either place a community and forum there, submit your FAQ and answers, and more. The theme comes with various custom widgets, an ajax contact template, dynamic widgetized spaces, both fullwidth and boxed layouts, unlimited styles, and many more features. The theme is of course completely responsive.
Tikidocs – Knowledgebase & Support Forum WordPress Theme + RTL
When you sell a certain product or service which requires special skills to use or which is brand new on the market, it is obvious that customers are going to have a lot of questions on how to utilize it. All of those questions are surely going to be repeated, so this is quite inconvenient to answer the same questions for every customer individually. This is where a help desk comes in handy.
This WordPress theme is specially designed to become a help desk, support forum, and knowledgebase website for your business needs. It includes exclusive sections as well as live search functionality for more comfortable usage. The theme is compatible with bbPress, so it will be easy to create a forum to help your customers find answers to any questions they require.
Conclusion:
We hope you like this extensive collection and that you will manage to choose the most appropriate theme for your particular business needs. Leave your loyal customers always happy!
